We are looking for a Customer Support Executive to handle customer queries, provide timely assistance, and ensure a high level of customer satisfaction. The ideal candidate should be patient, communicative, and capable of resolving issues efficiently.

Key Responsibilities

• Handle incoming customer calls, emails, and chats
• Provide accurate information and resolve customer queries
• Maintain a positive and professional attitude in all interactions
• Record customer issues and follow up until resolution
• Coordinate with internal teams for escalations and support
• Maintain customer interaction records and update systems
• Ensure customer satisfaction and service quality standards

Requirements

• Excellent communication skills (verbal and written)
• Strong problem-solving and listening skills
• Ability to work in a fast-paced environment
• Basic computer knowledge and typing skills
• Patience and customer-handling ability
• Prior experience in customer support (preferred but not mandatory)